Effective Date: 07/15/2025

 

Welcome to The Sweet Leis Co. website. By accessing, browsing, or making a purchase through this site, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

 

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Product Details

 

Each lei is handcrafted and unique. Slight variations in color, ribbon type, and design are natural and part of the handmade charm.

 

We reserve the right to update product designs, pricing, and availability without notice.

 

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Custom Orders

 

Custom leis are made based on the colors, themes, and personalization you request. Once approved and payment is received, all custom orders are **final sale** and cannot be modified or canceled.

 

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Payment

 

All prices are listed in USD. Payment must be made in full at checkout via our secure payment platform (e.g., Wix Payments, PayPal, etc.).

 

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Shipping & Delivery

 

Please refer to our [Shipping Policy] for full details on processing times, delivery methods, and responsibilities. Once a package is handed to the carrier, The Sweet Leis Co. is not responsible for shipping delays or lost items.

 

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Returns & Refunds

 

Due to the custom and handmade nature of our products, **all sales are final**. If you receive a damaged or incorrect item, please contact us within 3 days of delivery. See our [Refund Policy] for more details.

 

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Intellectual Property

 

All content on this website, including photos, designs, logos, and product names, is the property of The Sweet Leis Co. and may not be reproduced or reused without written permission.

 

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Limitation of Liability

 

The Sweet Leis Co. is not liable for any damages arising from the use or misuse of our website, products, or content. By using our site, you agree to hold us harmless from any claims related to your use of our services.

 

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Contact

 

If you have any questions about these Terms & Conditions, please contact us:

 

Email: aloha@thesweetleisco.com 

 

The Sweet Leis Co.,

3477 McKee Rd. #1047

San Jose, CA 95127

United States

 

Mahalo for trusting us with your special moments!